Knowledge Base


Getting Started (10)

FCC

How to Pair Lockly™ with the App?

Understanding Your New Lock

How to Do a Factory Reset

Low Battery

Installation (4)

Lockly Secure Deadbolt Parts

How to Install Lockly™ Secure (Deadbolt Series)

Lockly™ Secure Deadbolt Edition Installation Video

Important Installation Tips Before Starting

iOS / Android App (3)

Understanding Your New Lock

Locking Lockly™ with App

Where to Download the Lockly™ Secure App?

Lockly Secure (22)

How to Use the Lockly™ Keypad

Programming Mode

How to Add an Access Code

How to Delete an Access Code

Locking with Access Codes

Lockly Secure Plus (25)

How to Use the Lockly™ Keypad

FCC

Programming Mode

How to Add an Access Code

How to Delete an Access Code

Lockly Secure Plus/Pro (25)

How to Add a Fingerprint

Locking Lockly™ with Fingerprints

Lockly Secure Pro (25)

How to Use the Lockly™ Keypad

FCC

Programming Mode

How to Add an Access Code

How to Delete an Access Code

Programming (5)

Programming Mode

How to Add an Access Code

How to Delete an Access Code

How to Add a Fingerprint

How to Delete Stored Fingerprints

Troubleshooting (6)

Why Did the Program Button Suddenly Stop Working?

Does Lockly™ Secure Connect to Amazon Alexa, Google Home, or Other Smart Home Systems?

How many individual users can Lockly™ Secure have?

Where to Download the Lockly™ Secure App?

Is Lockly™ Wi-Fi Compatible?

User Manual (25)

How to Use the Lockly™ Keypad

FCC

Programming Mode

How to Add an Access Code

How to Delete an Access Code

Using Your Lockly™ Smart Lock (10)

How to Disable Safe Mode

Will Lockly Recognize My Phone and Unlock the Door as I Approach?

How to Turn Off the Keypad Screen

How Do I Reboot My Lock?

How to Use the Lockly™ Keypad